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This nasty agent was on the SELLER side. I've never dealt with such rudeness, harsh demeanor and lack of assistance!!!

She works out of the SUMMIT, NJ branch.

During the transaction, she CONSISTENTLY put up red flags. She caused unreal angst with both attorneys and the Buyer. The final outrage was not supplying the Buyer with the names/phone numbers of the utilities for transition. By doing this, it could have elevated additional problems and would have made the transition so much easier for all.

In addition, why she was absolutely rude to the Buyer the day of the walk thru was completely unnecessary!!!

I believe Lucy should take a course in customer service and KINDNESS before her next closing or find another career path.

Reason of review: Poor customer service.

Keller Williams Realty Cons: Condescending broker.

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