Keller Williams Realty - Realtor Dee Dee Mitchell
Dee Dee came recommended by a friend, but the overall experience was not good. In my opinion, she has a passive-aggressive management style that makes it difficult to work with her.
Her communication skills are dismal. She does not listen to the needs of the client. She does not represent the best interest of the client. For example: She never showed the house, although she indicated up front that she had potential buyers in her client base.
She refused to contact me by phone when I had informed her I would be out of town and would not have access to e-mail. She authorized the buyer to access the house and make significant changes to the house prior to closing without conferring with me or gaining permission from me as the owner. She left town a week before closing and did not communicate with me that entire week. She received the closing statement from the attorney a week before closing but did not send a copy to me for review.
She was aware of a change in the schedule of the closing but failed to communicate that change to me. She did not show up at closing.
Overall, the worst experience I have ever had with a Realtor. I would not recommend.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Keller Williams Realty Cons: Unprofessional realtor, Disgusting business practice, Poor service.
Location: Spartanburg, South Carolina
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