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I am Manuel Riquelme I was interested in buy the house. The seller of mentioned house was represented by one of your agents Andy Mushinski.

All this start when, as a buyer right (we pay the option fee) to inspect the house. Our qualified inspector ask directly to the realtor Andy Mushinski before to start the inspection if all the bills of the house are paid, the Realtor Andy Mushinski answered affirmatively that all the bill are paid. At the day of inspection the Gas bill has not been paid, situation that stopped the revision. Under this situation Andy Mushinski contact the sellers and they are agree to pay for the re-inspection assuming at that moment an extra cost of $150.00.

The re-inspection was performed, and Andy Mushinski did not pay the inspector at the moment of the reinspection and also he did not enter in contact with the inspector. After a couple days we receive a new offer for another house, more convenient for us, so we finish the contract. The disappointing part is the email that we receive from our realtor saying the news from Andy Mushinski โ€œI have had conversations with my client and our KW in-house counsel regarding this request. We are in agreement that my client will not be paying the additional fee for the reinspection.

Should you have questions on this decision please give me or my client a callโ€. For my understanding as a normal and average worker, I am in front of a sloppy work that makes me losing $150.00 (Reinspection fee) or in a hypothetical situation $150.00 for seller. Because, me and my family will pay the good work of our inspector, because we honored our word and protect our reputation.

I understand that the one of the role of the realtor is protect the costumer interest, but here the negligence of Andy Mushinski, Agent of Keller William Realty, makes me lose money that could be used in so different ways for people that I love, that is unacceptable.

Reason of review: Is a company without valeus.

Monetary Loss: $150.

Preferred solution: Full refund.

Keller Williams Realty Cons: Lazy people who are not held accountable, Are really lazy and the company allow that behabior.

Location: San Antonio, Texas

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