Keller Williams Realty - Substantial rot covered up on bearing wall while Keller Williams Pickett Street Bothell Jesse Moore Ashley Hogue was listing agent
Hi I just want to inform the public that we recently purchased a home in which Keller Williams Bothell aka Pickett Street was the listing Broker . The agent was Jesse Moore supposedly working with oversight to Ashley Hogue . We agreed to repairs done prior to a purchase that would be done which were not done to code nor to any realtor ethical standard. The short of it is that home had a 3 1/2' x 3 1/2 foot rotted wall space on a bearing wall. The wall was covered up by new tiling - though framing was rotted through to the point where you could see directly to the outside water membrane.
- This was such a LARGE and GLARING hole, that the same contractor who did the bathroom the first time and supposedly 'didn't discover it' suddenly had to 'discovered' when they had to redo it. He tried to charge us. If anyone wonders, yes, we did our due diligence and had an inspection, but the wall was newly 'renovated' while Keller Williams Aka Pickett Street were broker and Jesse Moore and Ashley Hogue were the listing agent - covered up with no disclosure.
-Contractor was in regular communication with Ashley Hogue of Keller Williams Bothell aka Pickett Street , still no disclosure from ANY of the 3 parties involved!!! This is far from over ... We are seriously considering a lawsuit toward the seller and beyond. I also have pics of rot in wall, don't know if anyone here wants to see it-I can send or post. When we complained to the broker Mark, his response letter was that upon talking with HIS agent, not a single call or contact to us the buyers, he said they had done nothing wrong.
I just want to inform the public, both sellers who could end up being used and buyers to beware.
This is just the first complaint I write, I'm sure there will be more!
Reason of review: Poor customer service.
Keller Williams Realty Cons: Poor service.
Location: Everett, Washington
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Comments
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I love it. YOUR AGENT dropped the ball, not to mention your inspector.
Did you get one from the other??? Just because they listed the property does not mean that they know everything about the home. There are disclosures that the seller needs to fill out that speak to damage like this, not to mention any inspector worth anything have tools that allow them to see through walls. Truth be told, looks like you worked with many people that dropped the ball.
Your agent, inspector, the seller..... why aren't you putting all the blame on them? Did pickett street own the home or do the work? Most of the time the Listing Agent wants to know as little as possible because of stuff like this.
First if not disclosed you sue the seller, if the inspector missed it, you go after their Bond.
And then....before the listing agent you go after your agent, because in theory your agent let you do this. Especially is they gave you the inspector.