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Good morning. Last week I contacted an agent through Zillow.com to buy a dream property at the beach within my budget.

All the relationship with the agent was through text messages, never a call. She contacted me to a lender. Two days later the property was sold. At that moment at was mad about the situation, the agent never explain to me the market was hot or any tip.

Nothing. Moreover, I felt that neither the agent nor the lender were interested in making a deal. I have a preaproval for 4470K and the property was in the $200Ks. I asked her to show me some other properties and she send a link to some.

I told her that anyway I was going to be at that town on Saturday and she never text back. I texted her on Saturday and she never answered.

I blame her for losing that property due to her poor performance in customer assistance. Imagine the what will be my reaction the next time I meet another agent from Keller Williams.

Pablo Torrendell - pitconsulting@***.com - 919.423.9431

Reason of review: Poor customer service.

Preferred solution: No solution. You have to choose better your agents.

Keller Williams Realty Cons: I lost a good deal.

Location: 4500 Whiteweld Ter, Wilmington, NC 28412

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