To whom is may concern,
It's a bit concerning seeing your agents posting comments in the public domain that are undoubtably racist, and also in my opinion, bullying. Now everyone has the right to their own opinion, but when those opinions are posted publicly, and in this nature, it's wrong. Let alone, she's commenting on the looks of two young girls. I would expect your agents to serve everyone equally, but it's hard to see that when comments like this are posted to Facebook.
This person wrote the review because of bad quality at Keller Williams Realty and attached a photo. Reviewer claimed that he or she wants Keller Williams Realty to offer any options to resolve the issue.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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