An agent by the name of David Young had been working on the short sale of my condo. I completed all the paperwork he requested of me. He led me to believe that he contacted the bank, canceled the trustee sale date, and that everything was going according to plan. He also led me to believe that I would receive money from the bank for participating in the short sale process. He had me send him the key so he could access the property. Then a few days later he basically stated,
"Oops. I had contacted the wrong bank. Also, I'm going on vacation today so I'll give you an update when I get back."
When he got back he basically stated that "The house had been foreclosed upon while he was gone."
I wouldn't trust him or any team he works with. I believe that this is an accurate account of what happened and that he deserves this bad review.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.