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I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house.

She conned me into thinking that repairs would be negotiated on the house after the FHA inspection was over, at the request of the seller's lawyer. Well, in the meantime I started to notice that the lawyer she recommended wasn't reading the paperwork, like the solar contract and (after it was too late) the inspection report. I spent so much time researching my solar contract options that I didn't notice she wasn't reading the inspection report until after I fired her. Then all of a sudden the house was closing and nobody even tried to negotiate repairs.

As a result I have safety issues in the house - lead paint and a reversed polarity outlet in one of the bedrooms. That doesn't include severely peeling paint that the bank appraiser, with the FHA checklist, should have red flagged. I got a real lawyer who wasn't colluding with the realtor and he was appalled at the whole thing. At that point I made a calculation that I would lose too much money by backing out of the deal so I went through with it.

The realtor never even told the family to remove the wall to wall dog *** from the backyard ( took 2 people an hour and a half to clean it), or the 50 gallons of paint plus 20 quarts in the basement (I have photos). I had to threaten to not close for her to attempt to address any of that. She just kept making excuses for the SELLERs - oh they were too busy, oh they didn't mean to be disrespectful (by leaving the backyard like a mile high stinking pile of *** My lawyer got $100 out of the sellers for me to clean, but in hindsight it should have been $500 to ensure they'd actually clean it, because I ended up doing that and taking all the paint and about 10 gallons of pesticides to the household hazardous waste day at the dump. Then she went around telling me up was down and down was up about the rest of it - a completely lame and not fully-painted front railing to satisfy FHA rules, the completely peeling paint on every single opening of the garage, the peeling and lead paint on half of the windows - oh that was just FINE!

She made pathetic excuses for herself when I confronted her about all of this. Result is that I will resell this house myself next year since it requires more work than I can afford (which I told Samantha as well - but all she cared about was her commission). I will be taking the real estate course and selling this myself. Never again Keller Williams.

Never again another realtor. This business is as corrupt as it comes. I don't know what kind of a corporate culture they have going on over there but it seems to be all about greed, fake people, and lack of concern for your customers. I am appalled at everything I saw about this - 3 women colluding to railroad me through this - SEFCU agent (changing banks too!), lawyer and realtor.

All BFFs who go out with each other regularly and talk about their clients. I'm sure they're helping each other out with their careers, all at the expense of the clients. It's pathetic considering that you could do just as well by being honest.

Oh and I am also filing a complaint with NYS about the lead paint issue. What a nightmare!

Reason of review: Poor customer service.

Monetary Loss: $1600.

Keller Williams Realty Cons: Worst treatment, Realtor, Poor service, Dishonesty, Collusion.

Location: 2 Old Tomahawk St, Yorktown Heights, NY 10598, USA

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Guest

Not surprising. People supposedly representing KWR have been making cold calls, offering people in our neighborhood 'cash offers' to sell their houses... that is homes that are not even up for sale, and in violation of the do not call registry.

Gladys M Ntq

This company is the worst for lying and colluding.

Steve M Cmi
reply icon Replying to comment of Gladys M Ntq

There realtor Candance Haynie and Rick- her husband; Try to change us 10,000. into the sellers price.

After confirming the price with the seller and questioning Candance Haynie about the fee; She stated, the extra 10,000.00 she is asking for is for a management fee. I know she was lying. I have never heard of this. If it was a management fee then why did not you stated that upfront instead of adding it into the house sale amount.

I know this is Fraud. On top that, the house paper work had major errors about work that needed to be complete and also fake features that were not sold to us with the house but shows that it was sold to us with the home. Another realtor told us; she did this to get more money for the house.

This is wrong and should be consider fraud. I feel terrible after buying a decent home.

Conan Qjw

KW is abusing dual agency transactions (where the same real estate office can represent both buyer and seller) more than any other real estate franchise.And consumers are being harmed everyday. So far, 9 states have outlawed dual agency real estate transactions (where the same real estate office can list a house and sell it)..

So theyโ€™re representing both buyer and seller. This canโ€™t be done fairly. Especially since they make their money from the seller. These unfair and harmful real estate deals have to be banned in every state-not just 9!

Consumers have to be represented and protected by their local and state representatives. And this horrible business ploy has to end. Letters have to be written. Calls have to be made.

And realtors who abuse their licenses have to be disciplined by their state board of realtors. But letters to state boards have to go out!

Once these realtors lose their licenses, it will stop! But consumers have to fight back ( where it hurts most) by attacking realtors who lie and cheat in their wallets.

Gladys M Ntq
reply icon Replying to comment of Conan Qjw

My realty office tried to force me to pay for a Premium home warranty plan and on my other sale made me pay 700$ for another house I was being forced to cell because I was told I had $20,000 in 2 broken ac and heating units in my main house and little guest house. One was just a 120$ repair a new thermostat.

Guest
reply icon Replying to comment of Conan Qjw

The general market is actually much uglier than you have illustrated! I've heard that homes are being snapped up by real estate agents themselves who are then flipping them; none even see the light of day on the open market.

That practice is analagous to insider trading and should be outlawed. Someone we know very well was burned on a real-estate deal where they were the highest bidders (above asking price and then some); the seller's agent engaged in some back-stabbing, convincing the sellers to accept an 'under advertised sales price' by someone else with the stipulation that there not be a home inspection! Absolutely unethical. It was probably sold to some investment group.

And then there was another seller's agent who disregarded a valid time-stamped purchase offer so they could put the house back up on the market to drive the price even far higher. Both incidents were reported to the local realty board, but from what we have heard, the offending agents didn't receive even so much as a proverbial slap on the wrist.

Guest

Thank you. I was going to use Keller Williams but not now....I'll just build from ground up with a builder.

Asbury Vqw

I was also taken advantage of by Keller Williams Philadelphia. The seller refused to release my deposit.

My realtor went against me and was representing the seller. A realtor called Michael Guida threatened me that I would lose my entire deposit if I didnโ€™t buy the house 3 weeks before the settlement date. I didnโ€™t qualify for the mortgage, but the seller wouldnโ€™t release my deposit. I had to hire a lawyer, and to continue the case, it would cost more than my deposit.

So I settled by giving them 3/4 of my deposit.

โ€˜I just read where they did the same thing to someone else. So my question is why are they allowed to continue when they victimize consumers so often?.

Guest

We were told about a property a couple of days before going on the market. We put on offer, then we were told another one did but we were not allowed to increase our number.

The house is still for sale active, not contingent...? We are confused, no guidance. Other properties that weโ€™ve seen and voiced interest in, same thing. We are told we should put in a โ€œstrong offer โ€œ.

But the houses are still for sale, there was no other offer to beat. They are all lying.

Conan Qjw
reply icon Replying to comment of Guest-1743998

It sounds like you donโ€™t meet the financial requirements. I donโ€™t like realtors, but itโ€™s possible youโ€™re coming in too low to satisfy sellers.

Sellers are in the driverโ€™s seat today. Sellers tell realtors what they will and will not accept. Maybe you need to wait till you have more money or the market changes. When rates are so low, property values go sky high.

And there is also a shortage of properties for sale, so sellers are demanding the highest prices. This is not a good market for buyers. when interest rates are so low, houses sell for a lot more than theyโ€™re worth. And when interest rates go โ€˜Up ( which they will), the value of houses goes All the way down.

I was caught up in this in 2008, and I lost money. So Iโ€™m staying away from the real estate market today.

Guest
reply icon Replying to comment of Conan Qjw

Sellers may be in the driver's seat still, but agents with sketchy ethics are steering them into unfavorable deals on both sides of the sales. Like the gal who disregarded a valid time-stamped purchase offer to put the house back on market for an open house, to drive the price further up!

The understanding is that the sellers were willing to accept the valid offer.

Then there was the situation with a house where another valid purchase offer was made--above asking price, by the way--and the agent advised the seller to take a low-ball offer where a home inspection would not be required. Definitely out to ream the buyer and seller both.

Guest

Good warnings.

Guest

Deanna Dopslaf had been doing the same thing. Then lie about it to you and insult your intelligence like youโ€™re stupid and act like you donโ€™t know how real estate contracts go .

Puts a spin on anything to make money.

Greedy liar. Caldwell Bankers had donโ€™t he r removed for incompetence

Guest

What a load of rubbish. Should be Removed. Buyers crazy

Guest

Same thing in here Rebecca Kontraba flagship Maryland beware beware beware they act in sellers behalf

Guest

I will never deal with Keller Williams in Sewell, NJ again. My agent , MD, he did absolutely nothing.

Gave a lot of BS, after I signed my contact heard nothing from him. What a waste of time.

Guest

that's exactly how they done me my agent was Gabrielle Wolfe and was that in sheep clothing she made me feel like she was working for the seller,someone needs to do something about this company, by the way never got my fence fixed,door bell and some other things that was supposed to fixed never happen!!!!!!!!!!!!!!

Guest

Questionable selling practice. My house isnโ€™t on the market, but the โ€œnumberโ€ one agent called me to let me know someone was interested in purchasing my home. Sounds like a bait and switch scheme.

Guest
reply icon Replying to comment of Guest-1622721

Something similar has happened here. Targeted aggressive marketing.

Violations of the do-not call registry. Unsolicited calls about people interested in making 'cash offers' on houses that are not even up for sale.

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