Keller Williams Realty - Open House Disrespect
I forgot to add a few important details. My wife is from South America and she feels like this is the reason she was disrespected.
What the realtor did not know is that she had been a dentist there for years before coming here. I only mention that because she now wants to go back because it makes her sad that people can act so ignorantly because they think for some reason they are better.
Whether she is a professional or a housekeeper should not matter anyway. If you are serving the public, serve them all, not some of them.
My wife and I dropped in to see an open house on Sunday afternoon (10/9/16) in the West Chase area of Tampa (11817 Lancashire Drive). Upon entering, the agent handed me a flyer and said to ask if I had any questions.
That was it. That may have been enough, but it seemed cold and like he was not concerned at all about us. A little later my wife and I walked up to the kitchen counter to ask a question. I stuck my hand out, he shook it, but ignored my wife.
After some talk, we started to leave, and again he ignored her. Maybe to some people this isn't a big deal, but this is a family activity and she significantly contributes to the purchase of our house. It is disrespectful to completely ignore her and act like this doesn't concern her. I have to imagine this is not the first complaint.
You are losing business, including mine.
Reason of review: Poor customer service.
Keller Williams Realty Cons: Realtor.
Location: Tampa, Florida
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