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Pissed Consumer Interviews ?

I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house. She conned me into thinking that repairs would be negotiated on the house after the FHA inspection was over, at the request of the seller's lawyer. Well, in the meantime I started to notice that the lawyer she recommended wasn't reading the paperwork, like the solar contract and (after it was too late) the inspection report. I spent so much time researching my solar contract options that I didn't notice she wasn't reading the inspection report until after I fired her. Then all of a sudden the house was closing and nobody even tried to negotiate repairs. As a result I have safety issues in the house - lead paint and a reversed polarity outlet in one of the bedrooms. That doesn't include severely peeling paint that the bank appraiser, with the FHA checklist, should have red flagged. I got a real lawyer who wasn't colluding with the realtor and he was appalled at the whole thing. At that point I made a calculation that I would lose too much money by backing out of the deal so I went through with it. The realtor never even told the family to remove the wall to wall dog *** from the backyard ( took 2 people an hour and a half to clean it), or the 50 gallons of paint plus 20 quarts in the basement (I have photos). I had to threaten to not close for her to attempt to address any of that. She just kept making excuses for the SELLERs - oh they were too busy, oh they didn't mean to be disrespectful (by leaving the backyard like a mile high stinking pile of *** My lawyer got $100 out of the sellers for me to clean, but in hindsight it should have been $500 to ensure they'd actually clean it, because I ended up doing that and taking all the paint and about 10 gallons of pesticides to the household hazardous waste day at the dump. Then she went around telling me up was down and down was up about the rest of it - a completely lame and not fully-painted front railing to satisfy FHA rules, the completely peeling paint on every single opening of the garage, the peeling and lead paint on half of the windows - oh that was just FINE! She made pathetic excuses for herself when I confronted her about all of this. Result is that I will resell this house myself next year since it requires more work than I can afford (which I told Samantha as well - but all she cared about was her commission). I will be taking the real estate course and selling this myself. Never again Keller Williams. Never again another realtor. This business is as corrupt as it comes. I don't know what kind of a corporate culture they have going on over there but it seems to be all about greed, fake people, and lack of concern for your customers. I am appalled at everything I saw about this - 3 women colluding to railroad me through this - SEFCU agent (changing banks too!), lawyer and realtor. All BFFs who go out with each other regularly and talk about their clients. I'm sure they're helping each other out with their careers, all at the expense of the clients. It's pathetic considering that you could do just as well by being honest. Oh and I am also filing a complaint with NYS about the lead paint issue. What a nightmare!
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Keller Williams Realty - Worst experience

Our reality wasted two months of our time in Maryland. She was lazy, promised to do a lot, and did nothing. Always cherry picked her work, and overall it should be known what a total dissapiontment in her profression of what she was for us.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1379347
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The following boils down my concern with Keller Williams. You see here illustrated a property that recently closed after three "back on the market events." The house after several failed attempts seems to have closed and there is a discrepancy between "the sale price"...
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1.0
I didn't like
  • No profesionalism
#1366400
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I'm on the Do Not Call list. It is simple. It means you may not telemarket to my cell phone. An agent at 678-631-7990 called me twice this morning and left one voicemail asking if I would like to buy or sell a home. Complete spam/fishing expedition. I have to add more...
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2.5
I didn't like
  • Having a telemarketer
#1366266
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Keller Williams Realty - Rude Agent

I had an encounter with an agent who was so incredibly rude over the phone that I was speechless. Horrible representative for a company like KW
1.0
Details
Customer service
#1366105
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Keller Williams Realty - Terrible experience with predatory realtor Gary Strack

Keller Williams Realty - Terrible experience with predatory realtor Gary Strack
Keller Williams Realty - Terrible experience with predatory realtor Gary Strack
Keller Williams Realty - Terrible experience with predatory realtor Gary Strack
This man was very unprofessional and would advise no one work with him.
#1362984
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We purchased our very first Home just 2 months ago, We a very bad experience. during the search of the home the agent or realtor was very nice. However, once the home was purchased and the Finale Papers Signed, the Agent or Realtor change, she don't keep her promises,...
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I didn't like
  • One of the realtor
  • Some of the realtor
#1360399
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My agent hasn’t contacted me in two weeks. Kind of difficult to sell a house if there isn’t communication from your agent. Broker is even worse. I called to voice my concerns and Karen Mock doesn’t have the courtesy to follow up and return your calls. All this agent...
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1.0
#1352270
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I want to be known anonymous. I am afraid of her and do not want her contacting me. Please look into her history. Her name is Brandi Jo Zirkelabach. She has an extreme temper and yells at you when you are not interested in a deal that she wants to make and says quit...
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1.0
I didn't like
  • Entire experience was traumatizing and a disaster
#1352082
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The listing agent was Jessica Wallace of KW Southwest located in St. Louis Mo. I purchased a home in early June the home has flooded over 10 times. I found out the home had previous severe water and mold damage. Jessica Wallace let the sellers lie in the disclosure and...
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1.0
#1350701
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Keller Williams Realty - Failure to return deposit

Inspection report of pending purchase was terrible. They sent check which became lost in transit. Postal service launched investigation that failed to recover item. Realtor will not provide answer of next process
#1350053
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