Keller Williams Realty

Ive had two different KW agents in the past five years and both have been unethical, highly emotional and fear based agents who made the buying process more chaotic and combative.

The first agent refused to use my approvals through a brokerage even though it was verified and in writing. He demanded I use his mortgage broker only and would not allow my bank approval because he had never dealt with them before.

That recommended mortgage broker screwed something up and caused a fraud alert on my credit files delaying an approval by her brokerage and I lost the house. The MB tried to rope me into a no score loan costing me 2% more on the interest rate. Of course I declined because I had approvals from other lenders. It was a tactic to strangle me into a higher commission and kick backs to the agent so that is what he agent was so demanding that I only deal with her. It took a call to all three bureaus to find out what happened and unlock my reports from the fraud alert she had triggered.

I fired this agent immediately for his unprofessionalism and steering me to the worst people for a mortgage.

The next one was brought in by an agent I had used through Zillow who preferred a seasoned agent to help her and he happened to be with KW. He used fear tactics and had every excuse for what he couldnt do instead of being a solutions oriented person. I stayed with him through the contract but had planned to never use him again but the property failed inspections as well as issues with lending on a home with this level of repairs so the contract was cancelled. EMD was released by both parties in writing despite countless fear tactics by my agent to close anyway.

A week later and multiple excuses and still no return of EMD yet despite countless promises made by the agent who will not allow me to know who the in house agent was for the EMD. My next option is to take them to court and file a complaint with the board of realtors.

The level of unprofessional bickering and belittling by the agent, both the first and this recent one were unbelievable. Both treated the situation as if I was working for them, not the other way around. I never had this problem with Coldwell Banker whom Ive purchased many homes through in the past in this area and other cities. My agent retired with Coldwell Banker and I was looking for new ones when I was introduced to this last one and didnt know it was a KW pattern.

KW is banned from any future business with me and my company. They cannot be trusted with two back to back examples of internal corruption and unprofessionalism with their agents.

Clean your house KW. You are running a ***

After trying numerous times to reach the agents through text messages and emails, but with no luck, I tried to reach customer service, but that also didn't work out. I don't know how to get the answer or resolve the issue.

I have been going through all kinds of events with the property manager Chad Hebert that worked for Keller Williams with him falsely accusing me of not paying my rent. Im renting the home at 1008 W Landry Street in Opelousas Louisiana.

Well another property manager by the names of Blake & Jayde Landry of the Landry realtor company took presidency of becoming the property managers . Well I was able to get caught up but then when I got caught up, they bullied me in saying that I didnt pay my rent for September of 2023. Which I did but now they evicted me with giving me a 5 day notice on Feb 6th of this year. Well I requested of them to set a court date which was set on 02/25/25 .

When the sheriff came and served me he stated that on the lease I signed that I waived the 5 day notice. I spoke with a representative of the courts and it was told to me that as long as I moved out by the court date then I would not have to go to court. However Mr Blake Landry along with a sheriff officer came to my house that Im renting from him and was about to unlock the door until my oldest son came to the door. He stated that I was supposed to get out asap and my son said to him, wait let me call my mother.

Then Mr Landry said no its okay and walked away. So Mr Landry is committing illegal acts with what he just tried to do and thats trying to go in the house as well as he had an Sherriff officer helping him! Im trying to find another home but I was making sure that Im out the house before the 25th of this month. However there needs to be some action taking against this man and the sheriff officer who tagged team with him!

This is unacceptable and illegal.

Now Im coming to the company in reference to these actions that this Realitor try to do upon me. If I dont get no response I will be forced to report this to HID; the law enforcement department.
Thanks
Lucretia R Semien

I recently worked and still working with Keller Williams for a condo purchase in Austin and had a disappointing experience. Initially, I was assured by the agent, Scott Stout, that he would assist in finding a tenant for my rental property.

However, after the earnest money was deposited into the title company, I was informed that he no longer handles rentals, which was a key factor in my decision to proceed with the purchase.

During the process, we wasted two days viewing condos because Scott was unaware of the rental cap. Additionally, I had to independently find out the rental value for a storage unit I purchased based on his recommendation, as he couldn't provide this information. I ended up doing all the groundwork myself, which was frustrating and time-consuming.

Despite these issues, Scott promised to help find a tenant, but later stated, "I don't do rentals anymore." This lack of follow-through has left me questioning the value of the service provided, especially considering the substantial commission involved.

We are closing this fall/winter, so the deal hasn't been finalized yet, but this experience has been far from satisfactory.

If Scott had informed me beforehand that he wouldn't assist in finding a tenant, I wouldn't have signed the deal with him. The overall experience did not meet my expectations, and I feel the service provided does not justify the commission awarded to Keller Williams and Scott.

I hope this feedback helps others in making informed decisions.

Your agent refused to submit my offer to the seller's broker, making decisions on what's best for me. She is the listing agent and I'm the buyer.

This is against the Act and FHA. Her name is Flo Bazhaw, from the Media, PA office.

My name is Richard, and I was on the phone with a realtor from Keller Williams roughly a little over an hour ago who goes by the name of Sherry. I went to an open house, took a look at the property, and gave her a call.

She returned the call and, during our conversation about the property that I viewed, she came off as very rude, arrogant, and disrespectful and had the audacity to hang up the phone on me.

I uploaded the photo of the Realtor at the house. I will definitely, without a doubt, not recommend anyone to go to her, or to Keller Williams for that matter, if that's how they handle potential customers.