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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house. She conned me into thinking that repairs would be negotiated on the house after the FHA inspection was over, at the request of the seller's lawyer. Well, in the meantime I started to notice that the lawyer she recommended wasn't reading the paperwork, like the solar contract and (after it was too late) the inspection report. I spent so much time researching my solar contract options that I didn't notice she wasn't reading the inspection report until after I fired her. Then all of a sudden the house was closing and nobody even tried to negotiate repairs. As a result I have safety issues in the house - lead paint and a reversed polarity outlet in one of the bedrooms. That doesn't include severely peeling paint that the bank appraiser, with the FHA checklist, should have red flagged. I got a real lawyer who wasn't colluding with the realtor and he was appalled at the whole thing. At that point I made a calculation that I would lose too much money by backing out of the deal so I went through with it. The realtor never even told the family to remove the wall to wall dog *** from the backyard ( took 2 people an hour and a half to clean it), or the 50 gallons of paint plus 20 quarts in the basement (I have photos). I had to threaten to not close for her to attempt to address any of that. She just kept making excuses for the SELLERs - oh they were too busy, oh they didn't mean to be disrespectful (by leaving the backyard like a mile high stinking pile of *** My lawyer got $100 out of the sellers for me to clean, but in hindsight it should have been $500 to ensure they'd actually clean it, because I ended up doing that and taking all the paint and about 10 gallons of pesticides to the household hazardous waste day at the dump. Then she went around telling me up was down and down was up about the rest of it - a completely lame and not fully-painted front railing to satisfy FHA rules, the completely peeling paint on every single opening of the garage, the peeling and lead paint on half of the windows - oh that was just FINE! She made pathetic excuses for herself when I confronted her about all of this. Result is that I will resell this house myself next year since it requires more work than I can afford (which I told Samantha as well - but all she cared about was her commission). I will be taking the real estate course and selling this myself. Never again Keller Williams. Never again another realtor. This business is as corrupt as it comes. I don't know what kind of a corporate culture they have going on over there but it seems to be all about greed, fake people, and lack of concern for your customers. I am appalled at everything I saw about this - 3 women colluding to railroad me through this - SEFCU agent (changing banks too!), lawyer and realtor. All BFFs who go out with each other regularly and talk about their clients. I'm sure they're helping each other out with their careers, all at the expense of the clients. It's pathetic considering that you could do just as well by being honest. Oh and I am also filing a complaint with NYS about the lead paint issue. What a nightmare!
I place a deposit of $1,000 on a property using a PERSONAL MONEY ORDER (if you are unfamiliar with a Personal Money Order, it is equal to a Certified Check, only less expensive - Your Bank issues the check's to the Payee) on 9/13. On 9/20, a home inspection was done on...
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Review
#1677528 Review #1677528 is a subjective opinion of poster.
Cons
  • Disingenuous liars disrespectful lack of customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • untrustworthy
  • lack of respect
  • Disingenuous
1.0
Details
I'm a real estate agent joined at June 2019, I try to brought 2 businesses, as a new agent I ask for help, the broker Vera do Not know how to help, so I asked 1 of the team member how to do something with the MLS it was my first time i'm using the MLS. the agent was...
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Review
#1674170 Review #1674170 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
1.0
Details
I would never recommend Keller Williams’ realtors because they are are insensitive and pushy. My father, who was in his early stages of dementia and facing foreclosure could no longer make decisions for himself so I became his guardian and acquired his home after...
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Review
#1671828 Review #1671828 is a subjective opinion of poster.
Reason of review
Poor customer service

Keller Williams Realty in Greensboro, North Carolina - Fraud, verbal abuse, harassment and threats.

Worst realtors, broker in charge and owner any company could have. The broker in charged threaten to break into my home and that she and her agent who is harassing me would not quit doing so. I reported it to owner and he didn’t even bother calling me back. NC Real Estate Commission is investigating it.
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Review
#1667995 Review #1667995 is a subjective opinion of poster.

Keller Williams Realty in Mcdonough, Georgia - THIS COMPANY SUCKS!!!!

1.0
Details
I am a first time home buyer! Keller Williams send me this no nothing realstate agent. He absolutely did nothing to help me! When i could not get the loan they gave my earnest money to the seller! THIS COMPANY SUCKS!!!! DO NOT USE THEM PERIOD!!!!
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Review
#1667871 Review #1667871 is a subjective opinion of poster.
Pros
  • Agent unethical
  • No pros
Cons
  • No profesionalism
  • Poor attitude
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • First Time Home Buyers

Keller Williams Realty in Chicago, Illinois - Realtor complaint

1.0
Details
Realtor was not there for closing or the final walk through.
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Review
#1662562 Review #1662562 is a subjective opinion of poster.

Keller Williams Realty in Issaquah, Washington - Cheat company, do not honor promises genuinely

1.0
Details
The KW company is seller agent in our case and during negotiation agreed to provide the home warranty. While we were still finalising the hiome warranty provier, KW agent on suo motu order the warranty from poorest of poor service provider without any discussion or agreement with us. This though meets the agareement condition but has left us uncovered. There was no such agreement for seller agent to take this decision uniletrally. Feeling really cheated to enter into transaction with such sellers and their agency.
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1 comment
Anonymous
#1755294

Because it’s the truth. KW is a very dishonest and poorly ran company.

Report agent/broker in charge to N.C. Real Estate Commission and Greensboro Board of Realtors.

Review
#1662342 Review #1662342 is a subjective opinion of poster.
2.3
Details
Keller Williams Realty - Racist experience
My husband and I went to an open house at 10301 Chrysanthemum home in Bel Aire, Los Angeles California. The agent told us " we were movin on up" like the Jeffersons show and told us we were "smart people" and if we had good IQs, we would call him today. He also told my...
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Review
#1661452 Review #1661452 is a subjective opinion of poster.
Pros
  • Agent unethical
Cons
  • How i was treated by robin hayness
  • No profesionalism
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Kellerwilliams
1.0
Details
Was excited to see a property at Impala Cr, set up an appointment with K Hutchinson for 9:45am on a Saturday 9/14. 4 days prior and she stated she would meet my wife and I. She sent a different realtor showing she could care less for my wife and I by never letting us...
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Review
#1655877 Review #1655877 is a subjective opinion of poster.
Cons
  • Poor service
  • Realtors who are only out to make a buck
  • No show no return calls
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Keller Williams Advantage Realty

Contact Keller Williams Realty Customer Service

Mailing Address:
Keller Williams Realty, Inc.
1221 South Mopac Expressway Suite 400
Austin, TX 78746
USA
Phone:
(512) 327-3070
All Keller Williams Realty Contacts
I have been harassed by a Keller Williams agent at home & work. She refuses to go through proper channels. I called her Broker in Charge (BIC). The BIC called me the next day screaming and yelling at me. She stated that she and the agent would not stop harassing me at...
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Review
#1652673 Review #1652673 is a subjective opinion of poster.
Cons
  • Anything about this badly managed company
Reason of review
Harassment and threats by agent and BIC
Preferred solution
Leaving that up to my attorney
Tags
  • Bic And Agent Harassment