Keller Williams Realty Reviews

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I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house. She conned me into thinking that repairs would be negotiated on the house after the FHA...
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15 comments
#1988005

This company is the worst for lying and colluding.

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Featured
ID
#1266168 Review #1266168 is a subjective opinion of poster.
Location
Yorktown Heights, New York
Service
Keller Williams Realty Realtor
Cons
  • Poor service
  • Worst treatment
  • Dishonesty
Reason of review
Poor customer service
Loss
$1600

Communication problems

We have been asking about home that is for rent by text, email, and phone message. The realtors do not communicate back with some potential tenants concerning interest in renting a home. All potential tenants should be contacted when they are interested in the home even if home has already been rented.
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ID
#2851490 Review #2851490 is a subjective opinion of poster.
New Reviewer

Candance Haynie Realtor Provided us with an awful home buying experience. We hope this happens to no one else.

Original review updated by user Sep 03, 2021
Candance provided us an awful experience; bad home contract with major errors, spoke to us rude, nasty and unprofessional. We sincerely regret ever using this low class acting woman. Was it legal for you to try and charge us more money outside of the seller asking price? Then say it's a management fee. I know you were lying and this should be fraud.

User's recommendation: Don't do business with Candance Haynie or Rick; Con artist, Rude and Inconsistent. They gave us a terrible buying experience. Be aware of fake good reviews for these people. https://goo.gl/maps/PH17XXfwvGLTipuZ7.

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ID
#2838594 Review #2838594 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Realtor
  • Hire uneducated realtors
Preferred solution
unprofessional realtor Candance Haynie ruined our home buying experience. Why do you allow your relators to deal with clients so rudely and unprofessional? Candance Haynie tried to charge us more money for this house outside of the asking price.
New Reviewer

Complaints

Broker- realtor...supposedly had my house under contract to sell..both times fell through...both times I was told I was not entitled to the earnest money. Still out money and house being devalued because of lowering the price so much and negative information on reality site's content
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ID
#2785120 Review #2785120 is a subjective opinion of poster.
Location
Birmingham, Alabama

Poor after sale follow up

Used the Clinton Team from Lancaster pa for sale of home. Problems with buyer after sale, very little help from KW after the sale. We have used other realtors in the area with much better overall customer service.

User's recommendation: Don't use the first real estate company you come across. Shop around.

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ID
#2735961 Review #2735961 is a subjective opinion of poster.
New Reviewer

Me spending a hlaf a million dollars is a joke to them.

I have a preapproval letter that has been verified by the bank. My job has been called, and I have the 406k I told these children I would have. I also have gotten the 15k cash for the down payment. Now they have 6 agents sending me garbage ranging from condos to ranches. They have no clue what is actually happening when you are discussing the largest financial investment most people ever make in their lives. I told my agent I was upset with his performance and HE blocked my phone number. Little kids acting like big boys. Keller Williams.

User's recommendation: My 9 month old black lab wants to dabble in realestate too. She will at least remember who you are.

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ID
#2586608 Review #2586608 is a subjective opinion of poster.
Service
Keller Williams Realty Home Selling
Cons
  • Unprofessional
  • Too many harrassing calls
  • Brandon armstrong
Preferred solution
Let the company propose a solution

Rude used profanity constant calling

Agent named Jim using phone number (602) 932-**** called constantly about selling home when i said to stop calling, he stated "Then you could have just said your not interested you *** idiot". Then abruptly hung up. Great way to do business. I will be telling all my friends and posting it.
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ID
#2583801 Review #2583801 is a subjective opinion of poster.
Location
Phoenix, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Kim Wilder of Keller Williams Clearwater office. is very inexperienced. She is also extremely busy outside of her real estate career. She was unable to fight for us at all, like she had no gumption in her at all. She also seemed more concerned with everyone elses...
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ID
#2575572 Review #2575572 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Pros
  • Have other realtore
Cons
  • Kim wilder is a horrible realtor
  • Very inexperienced and unapologetic
Loss
$13
Preferred solution
Price reduction

Victim of Cold Calls

Keller Williams is constantly calling. Forget mentioning "Do not call" lists or asking them to not call. They do not follow the law. Then they started calling me about my son's house. Then they started calling about a house my brother owned but sold years ago. With that one I started messing with them asking to come to the house at 6:30 in the morning "before I leave for work." They get mad when they realize I am *** with them. Go figure.Yell at them and hang up

User's recommendation: Curse at them and hang up.

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ID
#2570992 Review #2570992 is a subjective opinion of poster.
Location
Pinellas Park, Florida

The problem was never solved. Just forgotten by them.

The home was supposed to have been inspected by Keller Williams pick of inspectors and after we bought the house. We were out $9,000.00 + to put in a new H-Vac because the vents had not been inspected and had crumbled. We were told that we would have had to ask them to do it and at an additional cost. We would have done this if we had know to.

User's recommendation: Don't use Keller Williams as you cannot count on the agents to tell you everything you need to know.

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ID
#2558241 Review #2558241 is a subjective opinion of poster.
Location
Wichita Falls, Texas

Family Reunion

Trying to find the videos and couldn't, wanted help on that and no one called me back. So i 'd like someone to send me a link to find the family reunion videos, we having so many freaking links they are not easily found.
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ID
#2475719 Review #2475719 is a subjective opinion of poster.
Location
Nashville, Tennessee
New Reviewer

Treated rudely

Jonathan Campbell Keller Williams Realty 423-664-**** Jonathan was extremely rude. He let me know that he was too busy to talk to me, had better things to be doing.

User's recommendation: Avoid Keller William Greater Chattanooga.

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ID
#2473255 Review #2473255 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
I'm just not going to be doing business with KW.

KW Agent Darlene Nosal stole money from me and other real estate agents.

She is a thief and a liar. She doctored the closing documents in order to steal the commission money.

User's recommendation: Avoid working with her at all costs.

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ID
#2471085 Review #2471085 is a subjective opinion of poster.
Location
Naperville, Illinois
Service
Keller Williams Realty Property Listing
Loss
$10000

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
We placed our house for sale with Fidel Batres Loves Park Il. His communication was next to nothing. He never showed our property once himself and when he did have someone that wanted to see it he would call us to show it. Also when we did accept an offer our septic...
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ID
#2462168 Review #2462168 is a subjective opinion of poster.
Location
Loves Park, Illinois
Service
Keller Williams Realty Property Listing
Loss
$2000
Preferred solution
No commission if buyers that wanted it buys it!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer
Keller Williams Realty - Severe Complaint
Update by user May 12, 2021

Company fixed the issue and I have been provided with apology. I Accepted their Apologies. GOD FORGIVES THEM TOO!.

Update by user Mar 07, 2021

To this date no one from Keller Williams has reached out to me to apologize.

Original review posted by user Mar 07, 2021
The Keller Williams Belize Rainforest Realty has done theft of my house and had me Western union monies for utilities and then 10 days later said she used it for having the lawn mowed 3 times...
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4 comments
#1993965

I happen to know that the commentator above is an unstable, violent criminal offender who has managed to become entangled in many such disputes. Tenants of Gladys’ previous properties have had to contact the authorities due to extreme overreactions, violent/harassing behavior, and illegal scare tactics.

I have not worked with Lupita, but rest assured; if the individual above is complaining, you can bet safely on the other side. Gladys is a menace to society and not to be trusted- do not tank this realtor's career on HER say so.

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Resolved Featured
ID
#2447902 Review #2447902 is a subjective opinion of poster.
Pros
  • Nothing except their office was close
Cons
  • Unprofessional realtor
  • Poor attitude
  • Lazy people who are not held accountable
Loss
$4000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Severe Complaint

Keller Williams Realty - Severe Complaint
Update by user Mar 03, 2021

To this date the Realter Ferguson and her boss Rose have not apologized. I'll be reporting this higher up.

Original review posted by user Mar 03, 2021
The Keller Williams Belize Rainforest Realty has done theft of my house and had me Western union monies for utilities and then 10 days later said she used it for having the lawn mowed 3 times in a month at 60$ a mow.i didn't ask for this service. It was never mowed and the grass and weeds were 3ft high.Lupita Ferguson removed my 2 refrigerators and Freon damaged them not even hiding it leaving them in the middle of livingroom. She collected rental and Deposits keeping 100% then made up fake damages to have me western union her 400$ no pictures receipts or proof. She is brazen and thinks she can barter for whatever she wants.

User's recommendation: Use Remax Realty of San Ignacio Belize.

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ID
#2442750 Review #2442750 is a subjective opinion of poster.
Service
Keller Williams Realty Realtor
Pros
  • Unprofessionalism
Cons
  • Realtors who are only out to make a buck
  • Unethical
  • Rude
Loss
$3000
Preferred solution
Let the company propose a solution

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