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Pissed Consumer Interviews ?
I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house. She conned me into thinking that repairs would be negotiated on the house after the FHA inspection was over, at the request of the seller's lawyer. Well, in the meantime I started to notice that the lawyer she recommended wasn't reading the paperwork, like the solar contract and (after it was too late) the inspection report. I spent so much time researching my solar contract options that I didn't notice she wasn't reading the inspection report until after I fired her. Then all of a sudden the house was closing and nobody even tried to negotiate repairs. As a result I have safety issues in the house - lead paint and a reversed polarity outlet in one of the bedrooms. That doesn't include severely peeling paint that the bank appraiser, with the FHA checklist, should have red flagged. I got a real lawyer who wasn't colluding with the realtor and he was appalled at the whole thing. At that point I made a calculation that I would lose too much money by backing out of the deal so I went through with it. The realtor never even told the family to remove the wall to wall dog *** from the backyard ( took 2 people an hour and a half to clean it), or the 50 gallons of paint plus 20 quarts in the basement (I have photos). I had to threaten to not close for her to attempt to address any of that. She just kept making excuses for the SELLERs - oh they were too busy, oh they didn't mean to be disrespectful (by leaving the backyard like a mile high stinking pile of *** My lawyer got $100 out of the sellers for me to clean, but in hindsight it should have been $500 to ensure they'd actually clean it, because I ended up doing that and taking all the paint and about 10 gallons of pesticides to the household hazardous waste day at the dump. Then she went around telling me up was down and down was up about the rest of it - a completely lame and not fully-painted front railing to satisfy FHA rules, the completely peeling paint on every single opening of the garage, the peeling and lead paint on half of the windows - oh that was just FINE! She made pathetic excuses for herself when I confronted her about all of this. Result is that I will resell this house myself next year since it requires more work than I can afford (which I told Samantha as well - but all she cared about was her commission). I will be taking the real estate course and selling this myself. Never again Keller Williams. Never again another realtor. This business is as corrupt as it comes. I don't know what kind of a corporate culture they have going on over there but it seems to be all about greed, fake people, and lack of concern for your customers. I am appalled at everything I saw about this - 3 women colluding to railroad me through this - SEFCU agent (changing banks too!), lawyer and realtor. All BFFs who go out with each other regularly and talk about their clients. I'm sure they're helping each other out with their careers, all at the expense of the clients. It's pathetic considering that you could do just as well by being honest. Oh and I am also filing a complaint with NYS about the lead paint issue. What a nightmare!
The first day I met John Cusato of Keller Williams from Bethany Beach, Delaware I advised him of my situation and that I was looking to make a profit or break even from the sale of my home. I was put into contact with John Cusato using the Homes for Heroes program for...Read more
I didn't like
- Way they conduct business
- Treated like their mistake was my problem
- Manipulative tactics and deceitfulness
Keller Williams Realty - Terrible experience with predatory realtor Gary Strack
This man was very unprofessional and would advise no one work with him.
My agent hasn’t contacted me in two weeks. Kind of difficult to sell a house if there isn’t communication from your agent. Broker is even worse. I called to voice my concerns and Karen Mock doesn’t have the courtesy to follow up and return your calls. All this agent...Read more
First we are a retired couple looking for our last home to live in. We contacted this realtor Alicia Sweat from Keller Williams and The Trish Leleux Group of realtors to view a home. She asked if we could meet before hand so she could get our information. I replied we...Read more
I didn't like
- Poor training
- Uneducated in customer service
- Very poor
As a homebuyer we caught a selling agent airing out a stinky house overnight so nobody would find out, even the inspector. If it wasn’t for us doing a surprise walkthrough without the agent present we would have closed with a big defect which was known but not...Read more
I hired a Denise Kelly at Keller Williams to check on a house I wanted to purchase for our retirement in Michigan. I was in Nevada and was moving home to Michigan. She recommended an inspector by the name of Kevin Mott From Great Lakes Inspection to do an inspection on...Read more
I didn't like
- It was not
The following boils down my concern with Keller Williams. You see here illustrated a property that recently closed after three "back on the market events." The house after several failed attempts seems to have closed and there is a discrepancy between "the sale price"...Read more
I didn't like
- No profesionalism
There is so much about this that I am pissed about. From the realtor telling me that if something was wrong with the house after the I purchased it, the sellers would have to pay for it. To know him stating that I would have to take them to court. After everything is...Read more
My nightmare begun when I had to move to a warm climate due to health issues and decided to sell my home. I worked hard as a single parent and spent all I had to restore my 1930 colonial home in Penslyvania , I tried to sell for over a year and had difficulties as this...Read more
I didn't like
- Gutman team does not care as their logo advertised
- Worst treatment
- Very poor
My experience with real estate agent Weyman Patterson was a bad experience. He had very little communication skills. He lack experience in his field as an agent. He gave out my lockbox code to his peers without consulting me first. He still owe me for allowing his...Read more
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