Pissed Consumer Interviews ?
I closed on my house on March 26, after one of the worst experiences of my life. My KW realtor literally became the seller's agent as soon as she put the offer on the house. She conned me into thinking that repairs would be negotiated on the house after the FHA inspection was over, at the request of the seller's lawyer. Well, in the meantime I started to notice that the lawyer she recommended wasn't reading the paperwork, like the solar contract and (after it was too late) the inspection report. I spent so much time researching my solar contract options that I didn't notice she wasn't reading the inspection report until after I fired her. Then all of a sudden the house was closing and nobody even tried to negotiate repairs. As a result I have safety issues in the house - lead paint and a reversed polarity outlet in one of the bedrooms. That doesn't include severely peeling paint that the bank appraiser, with the FHA checklist, should have red flagged. I got a real lawyer who wasn't colluding with the realtor and he was appalled at the whole thing. At that point I made a calculation that I would lose too much money by backing out of the deal so I went through with it. The realtor never even told the family to remove the wall to wall dog *** from the backyard ( took 2 people an hour and a half to clean it), or the 50 gallons of paint plus 20 quarts in the basement (I have photos). I had to threaten to not close for her to attempt to address any of that. She just kept making excuses for the SELLERs - oh they were too busy, oh they didn't mean to be disrespectful (by leaving the backyard like a mile high stinking pile of *** My lawyer got $100 out of the sellers for me to clean, but in hindsight it should have been $500 to ensure they'd actually clean it, because I ended up doing that and taking all the paint and about 10 gallons of pesticides to the household hazardous waste day at the dump. Then she went around telling me up was down and down was up about the rest of it - a completely lame and not fully-painted front railing to satisfy FHA rules, the completely peeling paint on every single opening of the garage, the peeling and lead paint on half of the windows - oh that was just FINE! She made pathetic excuses for herself when I confronted her about all of this. Result is that I will resell this house myself next year since it requires more work than I can afford (which I told Samantha as well - but all she cared about was her commission). I will be taking the real estate course and selling this myself. Never again Keller Williams. Never again another realtor. This business is as corrupt as it comes. I don't know what kind of a corporate culture they have going on over there but it seems to be all about greed, fake people, and lack of concern for your customers. I am appalled at everything I saw about this - 3 women colluding to railroad me through this - SEFCU agent (changing banks too!), lawyer and realtor. All BFFs who go out with each other regularly and talk about their clients. I'm sure they're helping each other out with their careers, all at the expense of the clients. It's pathetic considering that you could do just as well by being honest. Oh and I am also filing a complaint with NYS about the lead paint issue. What a nightmare!
As a homebuyer we caught a selling agent airing out a stinky house overnight so nobody would find out, even the inspector. If it wasn’t for us doing a surprise walkthrough without the agent present we would have closed with a big defect which was known but not...Read more
So far, and it's not over yet, the broker, agent and members of the team have lied to me, created a fraudulent document that they are trying to pass off as legitimate, have not honored direct requests, have not returned calls or answered emails and they are neither...Read more
I didn't like
- Lying and deceit
So, my Dad died, I'm the executor. All the sudden, my husband is getting call after call from these people, trying to get us to use them for selling the house. He's not on any court paperwork, nothing. I call them back - only to find that we CAN'T get off the list -...Read more
I inquired about the above property and spoke to Darryl Murphy, he was very curt with me and talking in slang continually refering to "hard money". I gathered he was refering to the financing balence. I advised i would like to visit the property, he then asked if i had...Read more
Keller Williams Realty - Drawn in with false pretenses
Kept in contact with Jason Cummings for several months. Then found out it was a scam. misleading information and unprofessional conduct.
This company has to be the worst management company I have ever used. From day 1 it's been over promises, no calls answered, and sparce text messages with responses going many days many times. There is no team, no staff, no accountablity, and tons of pissed off clients...Read more
I didn't like
- Bad accounting
- Horrible communication
As the seller we had a appointment for a showing with two hour notification. so we got the house ready turned on all the lights. My wife and I went out for the evening to come home to all the lights still on. We looked around and found no card left by the agent for us....Read more
I received a phone call from an agent of Kellerwilliams Realty saying she had 2 prospective buyers for my home. Her commission would be 2 and a half percent. I told her might be interested and she asked if she could come the day before to look at my home to tell her...Read more
Had a small home for sale in WI. Agent J Lavik was more interested in buyers needs than mine. I told him repeatedly that I was NOT going to put money into my home at this point and wanted to sell "as is". He also wanted to take price of home down 5K after three months,...Read more
I didn't like
- Did not adhere to any kw values and principles
- Treated like their mistake was my problem
During the process of purchasing my first home, my information was compromised and I got scammed! 7/20 /2018 After back and forth with the loan officer in regards to wiring funds to a setttlement company the night before. I received a fraudulent email request closing...Read more
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