CT H Rch
map-marker Taunton, Massachusetts

Worked in the Boca Office

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Absolutely the Worst company Ive ever worked for!

Fake Fake Fake!

They Preach Family, yet, if you dont pay their Fees, they Turn their back on you!

My advice. Go to another Real Estate Company. This one is full of Snake Oil Salesman!

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User's recommendation: Go somewhere else

Xavia Der

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

For harrasment towards David Bauchman

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When this individual came into our home to sell the place, he found out from one of his coworkers that we had to wait for courts to confirm with selling the place in the first place. We told him that we would let him know how it went, and we will be in touch if we won.

Then he kept calling me trying to force something that's not going to happen. I don't like being forced into something and especially when he said that he's talked to my husband in which he hasn't. This person shouldn't be in this kind of field.

I even have text messages from him. I block him and he finds a way.

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User's recommendation: Don't deal with this company ever

CT H Rch
map-marker Boca Raton, Florida

I left the East Boca Office. Waste of time!

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I hung my License on their wall. Although they Preach Family Bla bla bla.

But they really ONLY care about collecting Fees from as many Agents as possible.

MOST of Keller Williams Agents are Unproductive.

They simply Dont CARE About ALL their Agents. Only a Select Few!

Never mind their ridiculous 72Sold Crap!

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Cons:
  • Too many to list

Preferred solution: Nothing

User's recommendation: Call another company

Shannon O Tum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

A customer complaints

We just listed my moms house in salem ohio for sale with one of your listing agents last week. And she is planning on holding an open house Tomorrow on my moms house.

And i texted your listening agent not once but twice and asked if we could cancel the open house on 7/17/2022.

Due to my mom being in failung health and not feeling well this week due to her being on diaylsis . And your listening agent ignored my wishes as my mom caregiver 24/7 and her daughter who is the medical durqble power of attorney.n

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Preferred solution: Let the company propose a solution

User's recommendation: Not to list with keller williams realty who dont care for their clients and their family members when a client is in failing health

DENNIS M Pjn

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Verified Reviewer
| map-marker New Castle, Pennsylvania

Fraud and unethical conduct

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Keller Williams Realty - Fraud and unethical conduct
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Keller Williams Realty - Fraud and unethical conduct - Image 5
Keller Williams Realty - Fraud and unethical conduct - Image 6
Updated by user Nov 01, 2021

After I reached out to them they have not responded in any way.

Original review Oct 01, 2021
This is a story of spending $3930.00 to get a house ready to rent.
And some of the fraud that was uncovered.
I am writing you to complain about Elizabeth Folweiler (property manager) and Caren Stauffer (team leader) from your New Castle office. They did not follow your own POLICIES and PROCEDURES, they inflated bills, charged for work not done, and did not maintain a clean well cared for house.

It looks like your New Castle office was not honest, and did not have any integrity. I really expected more from a Keller Williams Realty Professional. Let me tell you what happened.
Elizabeth Folweiler had spent $3,930.00 in repairs and told me the house just needed to be cleaned and she had a renter already. The builder was wanting payment for the work done.

The problem was I did not authorize any work to be done. Part of the bill was to remove a boiler and registers, but the house did not ever have a boiler. If pictures of repairs were taken to show work that needed to be done, I could tell her to remove the boiler or not. She put in a vanity in the bathroom but did not fix the moldy bathroom floor that was patched with paneling.

No pictures, no authorization of work, and no pride of work. Here are some highlights of the problem.
Elizabeth Folweiler hired Michael Trover allegedly do repairs and get the house up to renting standers. As I said earlier, she told me the house repairs were complete. She sent me a few after repair pictures, but not before pictures.

But after 5 years things were not adding up and she would not answer some basic questions. By that time, I had had enough so I let her go and found a different property manager (Bree). Bree sent me some pictures of the real condition of the house. When I got Brees pictures, I was never so embarrassed in my life.

I felt bad to have my name associated with that slum house. The house was ready to rent, but it was not. The bathroom floors were rotted and moldy, kitchen drawers had no bottom in them. The hallway had a 2-foot hole to the attic with black around it and it was dirty and in poor condition.

kitchen ceiling tiles being replaced four times in five years. Only to find out the bathroom right above the kitchen has a leak. I think it would have been better to just fix the leak once. When I call Caren Stauffer to talk about Elizabeth Folweiler, she told me I have never heard of anything like that about Elizabeth!

and told me Elizabet was doing a good job. The second time I called and told Caren Stauffer what Elizabeth Folweiler was doing she would not talk about it. I had to ask myself was Caren Stauffer (Team Leader Keller Williams Realty) complicit in the scheme to commit fraud? Did she look the other way, or was she in on the fraud?

So, is that the type of Keller Williams Realty Team Leader you want your Team Leaders to be aspired by?
I got a chance to go to New Castle and I had to apologize profusely to the neighbors! I was ashamed of how my property looked and told them Keller Williams misrepresenting my intentions as a landlord!
There is a court case against Keller Williams, Elizabeth Folweiler (Keller Williams property manager), Caren Stauffer (Team Leader Keller Williams Realty), and others.
Anyone else that has had the nightmare experience or any fraud youve experienced contact me directly.
Dennis Marquis
(509) 910-****
annod007@***.com
View full review
Loss:
$800000
Pros:
  • Cost me money
Cons:
  • Fraud and unethical conduct
  • Agents
  • Lack of care or concern for our bottom dollar

Preferred solution: Let the company propose a solution

User's recommendation: Dont do any deals with Elizabeth Folweiler, Caren Stauffer, the New Castle office, or Keller Williams Realty

2 comments
Guest

I was a witness to what he has says about Elizabeth

DENNIS M Pjn
reply icon Replying to comment of Guest-2302790

Please get in touch with me. I would like to hear more.

If you ever need anything that I can help with just let me know. Dennis Marquis annod007@***.com

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Shannon D Brl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I am hoping to help others avoid a bad experience

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PLEASE READ!! Do not work with Keller Williams/RPM!!!

We hired RPM Home Advisors (Keller Williams Midtown Atlanta) to represent us as buyers.

As the direct result of an error made by their agent, we ended up spending 18k in repairs shortly after the sale. Essentially, the agent acted on her own behalf without our consent. We approached one of the partners at RPM to explain the situation; he agreed that the agent was at fault and said that he would follow up with his team to try to provide some additional training. When I asked about filing an E&O insurance claim he said that is above my pay grade, but put me in contact with someone else.

We filed a legitimate claim which included supporting documentation- emails, texts, expert reports and receipts.

Our claim was ultimately denied (months later)specifically because they said that there was an email chain provided by the agent that showed I was not only aware of the error in question, but that I authorized the agent to proceed anyway. The problem is, that email chain DOES NOT EXIST. I have repeatedly asked all parties for a copy of the email and they have refused, saying that they are not obligated to prove their case to me. You would think if there was an email to prove their side, they would gladly hand it over.

I am shocked at how we have been treated by this agency.

When we entered into this arrangement, I was not expecting lies, deceit, fraud or incompetence. I really hope this never happens to anyone else so please take my advice to heart.

View full review
Loss:
$18
Pros:
  • No pros
Cons:
  • Unethical practices
  • Deceitful
  • Not knowledgeable

Preferred solution: Let the company propose a solution

User's recommendation: Do not work with Keller Williams

1 comment
Guest

I read your review too late! Looks like it is a corporate culture at Keller Williams for the agents to look out for their own interests.

This is my experience— I was doubly screwed as my buyers agent and the sellers agent were both Keller Williams. I suspect they were working to get the deal done without even looking out for my best interests. Georgiana {{Redacted}} was the seller’s agent on my home purchase. One word - Terrible.

This woman Georgiana {{Redacted}} should be ashamed of herself. She wasn’t my agent but represented the buyers on my house purchase who BLATANTLY and shamelessly lied about structural and foundation issues, on the home I purchased. I strongly suspect Georgiana {{Redacted}} knew about these structural and foundation issues, as carpets were put all over the home, cracks over door frames were puttied and painted over from the structural damage — Georgiana {{Redacted}} had to have known, in my opinion. I am recently widowed and spent almost all my savings on this structurally unsound home.

When I contacted Georgiana {{Redacted}} she claimed the ‘sellers’ Chris {{Redacted}} and his wife Brittany {{Redacted}} had no idea and she didn’t know what I was talking about. I guess, all the brand new boards (and a *** Mickey Mouse job someone did with the boards and shims, too) and joists, in the crawlspace just magically appeared out of nowhere. The seller, Chris {{Redacted}} lied to my agent that he NEVER once went down to the crawlspace in the 10 years he lived here. Absolutely Shameless…and Georgiana {{Redacted}} is a part of this debacle as the sellers lied on the disclosures and I feel Georgiana {{Redacted}} knew of something, since the house was covered in carpet and putty/ paint to conceal the cracks and uneven floors.

Any decent agent would have noticed these flaws and serious structural issues. Georgiana {{Redacted}} should be reported to the GA real estate commission and I just might be the one to do it.

There are many photos and contractor estimates to back up my claims. I’ve had several contractors here now and the ‘fix’ will be about $30,000 to $45,000 on a home I paid too much for in the first place.

Aundre T Ofv
map-marker Vandalia, Ohio

I worked with the Vandalia office and worked with Patricia Murphy and Amanda Dahman and they never provided any help founding a house . Amanda told me for each house I wanted to look at was not

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Amanda told me each house I wanted to look at was not available. I reached out to one of the realtors on the house I was looking at and was able to go see the house with no problems.

Now Im having problems with Patricia sending documents so my new realtor can close out my home and help me to found another home.

Patricia is not answering my calls. This is just pathetic

View full review
Cons:
  • Awful

Preferred solution: Stop working with this realtor and I need them to send whatever then need to send to my new realtor today

Adam W Wsr
map-marker Mauldin, South Carolina

Very Bad Experience-Greenville,SC

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I have been "working with" a realtor within the agency of Tim Elder in Greenville, SC. Getting into business with this agency was a very poor choice.

There have been multiple instances where my realtor has made it clear she 1. Does not know what is going on 2. Is not in communication with the seller agent 3. Does not have my best interest in mind and will be misleading in order to close the deal and collect the check.

I have given multiple chances and finally informed her that I want out. I know another Keller agent with another agency and want to switch. Thinking this agent/agency would want to salvage their reputation/own their poor performance and do what was right, I tried to switch. I got a call from Tim Elder (Managing agent), he came across as very condescending and rude.

He had the approach of: We have you locked in and I no longer feel like a customer. I will not make the same mistake again. More so disappointing has been my attempts to contact anyone at Keller Corporate with no ability to get any help or even talk to someone.

I can not believe the service I've received in such a competitive industry. They must not need my business or recommendations.

View full review
Cons:
  • High sell volume and corporate real estate
  • Inexperienced agents that yield poor service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Newberry, South Carolina

Problem with agent in Florida

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Keller Williams Realty - Problem with agent in Florida
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I have tried to deal with this guy(L. Marquis Richardson).

He is holding my property as a HOSTAGE because I will not sell it to him. He represents your company; Keller Williams is this the way your company operates.

He took my lock off my gates and added his own. I have advised my lawyer of this problem

View full review
Cons:
  • Disingenuous liars disrespectful lack of customer service

Preferred solution: Let the company propose a solution

User's recommendation: If you are an older person avoid this company and never do business with them without a real estate lawyer. They , Keller Williams agents,are fast talkers and they advise you wrong.

Anonymous
map-marker Fairborn, Ohio

Still haven't heard anything

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This has been going on since July 1st September 7th the owner of Keller Williams hometown realty promised me he would help and look into the fraud

View full review

User's recommendation: Do a background check on your agent

Anonymous
map-marker Fairborn, Ohio

Victim of fraud

They still haven't gotten back to me I became homeless and I just filed a lawsuit in Greene County Courts do a background search on your agent they do one on you do one on them make sure they are who they say they are my agent come to find out it has already had fraud charges which I don't know if they were ever reported to the division of real estate and she also has theft charges

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Gladys M Ntq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Theft of my appliances and Lies

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Keller Williams Realty - Theft of my appliances and Lies
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Original review Feb 28, 2021

The Realtors at Keller Williams Rainforest Realty in Belize are unlicensed and unregulated advertising under the Keller Williams name. The realtor Lupita Ferguson took appliances from my home and kept my brand new washer and stove top.

She removed my refrigerators from my house taking them to her own rentals and home. She didn't even try to hide it they were in my living room freon damaged. She charged me 60$ a mow every week and never did it my grass and weeds in Belize were 3 feet high. I was in the USA enduring the coronavirus lockdown.

Her boss Macarena Rose was not sympathetic saying they could charge what they wanted but she didn't tell me any fees no contract and she allowed her HOMELESS brother to stay in my house saying he would keep it from being Looted or Vandalized and would mow it for free. She was Supposed to be selling it but allowed someone to stay a month lying saying he was a serious buyer for the house. She claimed he did 400$ in damages but didn't send a picture or receipt on WhatsApp the way we communicated. Over the 2 year ordeal she has had me Western union her HUNDREDS of dollars and kept 100% of the rent and Deposits sitting made up damages and changed my locks on my house so I had no keys to it.

She had my For sale listing under an obscure link not their main website under Older listings with no obvious click here button.

She told me it sat for 5 years before I found it on the internet. I believe it was more adventurous for her HOMELESS brother to have my completely furnished house with flat screen tv and CD player a free place to live than sell my house.

Use any real estate company but Keller Williams.

View full review
Loss:
$3000
Pros:
  • Agent unethical
  • Are in belize
  • Were close to house
Cons:
  • Take advatage of out of country customers
  • How i was basically used and misled
  • Attitude ethics no respect for seller privacy or instruction

Preferred solution: Apology

User's recommendation: Do Not Use Keller Williams Realty

3 comments
Guest

Definitely a trumped-up charge or lie. Gladys is a known violent criminal, cruel to anyone she can safely kick while appearing pitiable. A Liar and drug addict, I will happily provide an extensive criminal record to any interested parties.

Gladys M Ntq
reply icon Replying to comment of Guest-1993966

Im Not lying about this I have pictures and proof. I also let A Prison guard Debra stay with me for 4 Four years and BESIDES me being a little loud and maybe talking to myself.

VIOLENT Drug Addict? I just had bloodwork done 2 Days ago and Maybe a Little THC But An Addict That 1 women who didn't pay Rent Because she bought a New car instead with higher Insurance was not going to stay until her lease was up in April of the following year. It was July. I have never kicked anyone when down.

I rented my places FURNISHED and Paid ALL THE UTILITIES EVEN ELECTRIC AND DISH TV I NEVER required deposits Credit checks or Background checks.Its been over two years Ago and i still feel like an Immigrant in this Country and I Really Was FLEEING FOR MY LIFE.

IM NOT SURE WHAT I did to you but you're not a Realtor and I WAS. I AM TRULY TRULY SORRY FOR OFFENDING YOU BUT WE DID LEARN THAT 5 day Thing the Judge told me to Do WHEN IT WAS TIME.

Gladys M Ntq

Crooks

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Featured
Gladys M Ntq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Severe Complaint

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Keller Williams Realty - Severe Complaint
Updated by user May 12, 2021

Company fixed the issue and I have been provided with apology. I Accepted their Apologies. GOD FORGIVES THEM TOO!.

Updated by user Mar 07, 2021

To this date no one from Keller Williams has reached out to me to apologize.

Original review Mar 07, 2021
The Keller Williams Belize Rainforest Realty has done theft of my house and had me Western union monies for utilities and then 10 days later said she used it for having the lawn mowed 3 times in a month $180 at 60$ a mow.i didn't ask for this service. It was never mowed and the grass and vweeds were 3ft high.

Lupita Ferguson removed my 2 refrigerators putting them in her own rentals and homes. She Freon damaged them not even hiding it; leaving them in the living room. She took my brand new washing machine &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Stove saying it would be for monies owed to her the rest of the year for mowing it that was June. I was in the US on Coronavirus lockdown and thought I could trust my local realtor.

Her boss Macarena Rose was un sympathetic towards me stating Keller Williams realtors are unlicensed Unregulated and could charge what they want. Without telling them their fees? There was never an agreement or contract other than to sell the house. Lupita also took in rents and Deposits from a renter who only stayed a month.

She lied and said he was putting in an offer. Keeping All 100% She made up damages and lied to get 800$ from me Western union and sent no pictures receipts or invoices of damages or repairs. She allowed her HOMELESS brother to live in my house for al year; saying he would keep it from being Looted or Vandalized and keep the yard up. She buried my House for sale in a Hidden link labeled Older listings with no obvious click here button.

It was advantageousgious for him to live in my FURNISHED house for free than to sell it. She was sneaky and greedy.
View full review
Loss:
$4000
Pros:
  • Nothing except their office was close
Cons:
  • Unprofessional realtor
  • Poor attitude
  • Lazy people who are not held accountable

Preferred solution: Let the company propose a solution

4 comments
Guest

I happen to know that the commentator above is an unstable, violent criminal offender who has managed to become entangled in many such disputes. Tenants of Gladys’ previous properties have had to contact the authorities due to extreme overreactions, violent/harassing behavior, and illegal scare tactics.

I have not worked with Lupita, but rest assured; if the individual above is complaining, you can bet safely on the other side. Gladys is a menace to society and not to be trusted- do not tank this realtor's career on HER say so.

Gladys M Ntq
reply icon Replying to comment of Guest-1993965

You obviously are one of the officers who was helping the tenant stay in my house for free. I've only wanted them to leave not even going after the owed monies which no one seemed to ask or pay it for her. I only had 1 bad tennant

Gladys M Ntq
reply icon Replying to comment of Guest-1993965

I don't know how you found me on this site and think you "know" me so well but it Feels Stalkerish and you're obviously not a Real Estate Professional because WE Realtors are Independents. Don't worry officer no Realtor's careers will be damaged because I voiced MY EXPERIENCE without worry of retalliation.

Anonymous.???

Don't address me BY MY first name on here. I already know who you are Anonymous.

Guest
reply icon Replying to comment of Gladys M Ntq

You do realize that “Review # (blank) is a subjective opinion of Gladys M.” is at the bottom of all of your posts, correct? Daft.

Do you see, people?

This woman is a lunatic, recommend account suspension. This is why you shouldn't do drugs kids.

View more comments (3)
Steve M Cmi

Candance Haynie Realtor Provided us with an awful home buying experience. We hope this happens to no one else.

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Original review Sep 03, 2021

Candance provided us an awful experience; bad home contract with major errors, spoke to us rude, nasty and unprofessional. We sincerely regret ever using this low class acting woman.

Was it legal for you to try and charge us more money outside of the seller asking price?

Then say it's a management fee. I know you were lying and this should be fraud.

View full review
Cons:
  • Hire uneducated realtors
  • Poor customer service
  • Realtor

Preferred solution: unprofessional realtor Candance Haynie ruined our home buying experience. Why do you allow your relators to deal with clients so rudely and unprofessional? Candance Haynie tried to charge us more money for this house outside of the asking price.

User's recommendation: Don't do business with Candance Haynie or Rick; Con artist, Rude and Inconsistent. They gave us a terrible buying experience. Be aware of fake good reviews for these people. https://goo.gl/maps/PH17XXfwvGLTipuZ7.

Anonymous

Jessica seiter smith

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Very unprofessional. Talked VERY NEGATIVELY about client's relative and was very unprofessional.

The subject should have NEVER been brought up while on the job!!!!!

It was a personal matter and VERY ONE SIDED!!!! Would not recommend her or your reality company to anyone!!!!!

Do not use her or your company for any realty issues!!!

View full review
Cons:
  • Bad service
  • Unethical service

Preferred solution: Apology