Keller Williams Realty - Sellers BEWARE of Thomas Lennon and Anthony Ruggiero @Keller Williams
January 10, 2017 - These two clowns are holding me hostage also. Unprofessional, Arrogant, Lazy and just the worst of the worst.
How did I end up with these idiots? I will let my contract (which I have yet to receive a copy of since October) run out since they will not give me a RELEASE. Also, I have filed a formal complaint with the Mass Board of Licensure (Realtors). I am wondering if anyone else has filed a complaint?
If not, please do so since there is power in numbers. 1. No copy of contract 2. Running out on open house so he can watch the football game 3.
No signs on the streets to advertise open house 4. Talking down to me and treating me poorly in general
Reason of review: Poor customer service.
Monetary Loss: $700000.
Preferred solution: Release from the contract.
Keller Williams Realty Cons: Bait and switch.
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Comments
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The above comments were made in the heat of battle, just like in a marriage dispute or breakup. The dispute, disagreement has been resolved to my satisfaction and I hope their satisfaction.
I am moving on and happy that both parties got together and reached a compromise. Thank you, Thomas Lennon and Thank you, Anthony Ruggiero for your sincere effort and I am deeply appreciative of it.
I haven't filed a complaint yet but i can tell you that i just dealt with Tony with my real estate agent and he was a complete *** Extremely unprofessional, rude, swearing at my agent, and misrepresenting a listing of his. They lied about the listing and information they had.
Fortunately for us we did our part to make sure of what we were buying and backed out. Good luck to that seller and realtor.